Privacy Policy

We are committed to protecting your personal information and respecting your privacy.

Last Updated: May 1, 2025

1. Information We Collect

We collect information you provide directly to us when you register for an account, apply for our programs, or communicate with us. This information may include:

  • Name, email address, and contact information
  • Educational background and professional experience
  • Payment information when applicable
  • Information shared in applications, surveys, or communications

We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, pages viewed, and time spent on pages.

2. How We Use Your Information

We use the information we collect to:

  • Process applications and manage program participation
  • Communicate with you about our services
  • Improve and develop our educational offerings
  • Personalize your experience with our platform
  • Process payments and provide receipts
  • Comply with legal obligations and protect our rights

3. Information Sharing

We may share your information with:

  • Service providers who perform services on our behalf
  • Program mentors and instructors as necessary for educational purposes
  • Business partners with your consent
  • Legal authorities when required by law

We do not sell your personal information to third parties. Any sharing of information is conducted with appropriate safeguards for your privacy.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure network architectures, and access controls.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. International Data Transfers

As a global organization, we may transfer your information to countries other than your country of residence. When we do so, we take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

By using our services, you acknowledge that your information may be transferred to countries with different data protection laws than your home country.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing and updating your information
  • Requesting deletion of your data
  • Objecting to certain uses of your information
  • Withdrawing consent for optional processing
  • Data portability

To exercise these rights, please contact us at privacy@zeroailab.com.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about how you interact with our website. These technologies help us analyze website traffic, personalize content, and improve your experience.

You can manage cookie preferences through your browser settings. Disabling cookies may impact the functionality of our website.

8. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@zeroailab.com.